Frequently Asked Questions
kind of browser does Easy Chat Server support?
It supports IE(Internet Explorer), Netscape, Mozilla,
Do I need to install IIS or
No, Easy Chat Server is a chat server software that
can run individually and you needn't install any HTTP
server (IIS/Apache/Pws/Tomcat/etc) on your computer.
Does Easy Chat Server
require Java to be installed on my computer or user's
No, Easy Chat Server is written with fast c++ and does
not need java support. Your users only need a web browser,
no extra software.
I was running IIS on
my computer, can I run this program on the same computer
Yes, of course. You may change the default Port Number
of this program.
When I first attempted
to use it the error message 'Error starting the Web
Server.This may be due to another service running on
the port...' occurs. What do you consider a valid port
Any port number from 1 to 65535 could be valid. But
it seems that other program has already used the default
port 80 on your computer. So you must choose another
port number. Such as 81, 808, 2000, 5060, etc. Just
change it on the option page and click the 'restart'
Why my friends cannot
see the web page through internet?
First, please connect to internet before you run this
program, then check if your friend's computer can access
your computer directly. Tell your friend to ping the
IP address of your computer. Please tell him to open
a ms-dos command window. Then type 'ping 169.254.123.179'
and then press the 'enter' key. we suppose 169.254.123.179
is the internet IP address of your PC. If your friend
can only see 'Request timed out' on his computer, it
means that your friend cannot access your computer directly
at all. There could be a firewall software on your computer,
which blocks all outside requests. Please configure
the firewall to enable the port number of Easy Chat
Server or allow Easy Chat Server to respond outside
For example: If you use ZoneAlarm as your firewall,
you need to add Easy Chat Server to the programs list
of ZoneAlarm and set the permission for Easy Chat Server
to allow all:
1. Select Program Control|Programs.
2. Click the Add button and select "efsws.exe".
3. Click the permission symbol you want to change, then
select Allow from the shortcut menu. Allow all for Easy Chat Server.
For Windows XP user:
There is a Internet connection firewall on the Windows
XP system. By default it is disabled. But it may be
enabled so outside requests may be blocked by the firewall.
To disable the Internet connection firewall of Windows
XP, please follow these steps: 1) Open Network Connections
(Click Start, click Control Panel, and then double-click
Network Connections.) 2) Click the Dial-up, LAN or High-Speed
Internet connection, and then, under Network Tasks,
click Change settings of this connection. 3) On the
Advanced tab, under Internet Connection Firewall, clear
the Protect my computer and network by limiting or preventing
access to this computer from the Internet check box.
Then please try again.
I'm using Easy Chat Server on a LAN, my colleagues can visit
my URL, but my friends cannot visit it through internet.
Because you IP address can just work on your LAN, it's
not an internet IP address, so others outside from the
internet cannot visit your web site. To let them visit
your computer, please make your computer connect to
internet directly via a modem, ISDN, ADSL and so on.
Otherwise, you need to redirect the port on your LAN
internet server with some TCP/IP port redirectors such
How do I install Easy Chat Server behind a router?
You need to forward requests from the router on port
80(or the port you use) to the computer ip running Easy Chat Server (192.168.0.11 in this case).
If your computer's INTERNAL IP is 192.168.0.11, tell
your router to set this address as the DMZ and set a
virtual server to port 80 (suppose that you set port
80 for Easy Chat Server) at this address,
then people outside can access your files. But you can't
tell 192.168.0.11 to your friends directly because it
is a LAN IP address. You should tell an internet IP
address to your friends so they can access your files
on the internet. To find the internet IP address of
your computer, please visit: http://www.whatismyip.com/
For more information, please read the user manual of
your router to learn how to configure it. Each router
has its own configuration method and this configuration
method is often called 'Port Forwarding'.
Settings for popular hardware routers :
Is there a version for Unix
No, Easy Chat Server currently can only
run on Windows system, however, from a client side,
it is available to any Windows, Mac, Linux or Unix environment.
Must my computer be on-line?
Yes. Otherwise your friends cannot connect to your computer
and chat with you.
What is the largest
file size that I can upload to Easy Chat Server?
It is not limited to file size.
Do I need a domain
for Easy Chat Server?
No, you don't have to. Just tell the IP Address of your
computer to your friends. We also provide a free
dynamic DNS service for Dynmaic IP address users.
You can also register a dynamic domain at www.dyndns.org.
How can I disable guest
To disable guest login, just clear the 'enable guest
to login' checkbox on 'edit room' dialog.
I don't want to let
guest register, what should I do?
To disable user registration, just clear the 'enable
guest to register a new account' checkbox on 'options'
I have more questions - what
should I do?
Please send your questions to firstname.lastname@example.org.